Light & Land
Call us on 01747 835608
Travel with Confidence
A Safe Return to Tours and Workshops after COVID19
(Updated 16th September 2020)
Update 16th September:
We're Doing Our RESEARCH
The guidance for travelling and gathering in groups is changing rapidly but you can rest assured that we're on top of the updates. We are advised by VisitEngland and many other organisations being given legislation directly from the Government and will always put your safety first.
We will PREPARE
We are checking on a daily basis that we are following the rules and regulations to keep you and our leaders safe. But we are also prepared and ready to jump into action to make fast decisions and action any guidance that affects you, our valued Light and Land family. You can keep up to date with our updated booking terms here.
Our plan for your TRAVEL
If you are booked onto a workshop or tour for 2020 we will contact you as soon as we possibly can following any guidance that means we cannot go ahead with your booking. If you don't hear from us then it's GOOD NEWS - your workshop or tour is GOING AHEAD.
We're not going to pretend it has been easy - it hasn't for anybody - but your continued, indomitable support has genuinely kept us optimistic for the future. Thank you sincerely.
Adventure awaits you... we hope to see you soon!
Here at Light and Land, we pride ourselves on delivering tours to exceptional places with exceptional photography tutors, and now the world is opening up again, we are excited to get out and about with our cameras once more. When you feel ready to travel again, we are here to support you and want you to book with confidence. You can rest assured that your safety will always be our top priority.
New Flexible Booking Conditions
- Refund Guarantee – We will refund you in full if we have to cancel a tour or workshop for any reason. We will also refund you if you have to cancel your place because you or a member of your family is diagnosed with COVID-19 or is required to self-isolate.
- You can transfer your trip free of charge to any other tour up to 8 weeks before departure. (Valid for new bookings made on or after 30th April 2020).
- Complete Financial Protection – Your money is safe with us. Light and Land is bonded with ABTOT (Association of Bonded Travel Organisers Trust Limited) so your tour or workshop is protected.
Our Safety Charter
You can rest assured that Light & Land will monitor the very latest Government guidelines and will be sure to comply with these at all times.
We will also expect this from the establishments we visit and will be confirming in advance that hotels, restaurants and any other venues we intend to visit are Covid-19 safe.
Our tour leaders will be fully briefed in all Covid-19 requirements and their primary objective will be to keep you safe. We would ask you to please follow any instructions your leaders might give you.
Best Practices for joining a L&L Tour/Workshop
We ask you to please monitor your well-being in the days leading up to the trip, including measuring temperature and being aware of any Covid-19 symptoms.
We truly believe that with your help we will be able to run our tours and workshops in an entirely safe and secure manner. We hope our "Travel with Confidence" policy reassures you, but should you have any questions regarding the details, please contact us for further information. The circumstances of specific tours and workshops will vary, so please keep an eye out in the lead up to your travel dates for some additional guidance from us specific to your chosen destination.
We hope you are happy to be joining us again – we certainly are! Cameras at the ready!