Light & Land
Call us on 01747 835608
Travel Advice and Light and Land Travel Policy on COVID-19 (Coronavirus)
(Updated 17 April 20)
In response to the unprecedented actions being taken by countries around the world to reduce the spread of COVID-19, and current Foreign and Commonwealth Office (FCO) advice, Light and Land is postponing tours and workshops until 31 May 2020. For departures after this date, we are continuously reviewing the situation, and we will be in touch if your tour is affected. We know many of you will have questions about how it will impact on any current or future bookings with us, so please get in touch if you have any questions.
As members of ABTOT, Association of Bonded Travel Organisers Trust Limited, we are regularly monitoring the situation and are being kept directly informed about UK Government policy and travel advice as a result of COVID-19 as soon as it is released.
COVID-19 Update - customer information - UPDATED 17th April 2020
Light and Land is postponing ALL tours and workshops departing between 16 March and 31 May, 2020
The safety and wellbeing of our photography customers and tour leaders is our priority, therefore, effective Monday 16 March Light and Land will postpone all tours and workshops until 31 May 2020. Given the unprecedented impact of COVID-19 we have been adapting to the constantly evolving nature of this pandemic. Our policy will provide you with the assurance that your booking is secure with Light and Land to be used in the future.
Non-UK tours departing from 16 March 2020 to 31 May 2020
If you have booked a tour departing between 16 March 2020 and 31 May 2020 you will receive a credit of 100% to put towards an alternative tour with a departure date before 30 April 2022 (excluding flights and insurance). This travel credit will be automatically applied to your Light and Land booking.
All tours departing from 1st June 2020
All tours departing from 1st June 2020 are currently still planned to go ahead. This may change as the situation develops and we will keep you updated on any changes. If you are booked on a tour departing after 1st June and are concerned about travelling, please do get in touch with us so we can discuss your options.
One Day UK Workshops
Currently our one day workshops taking place after 1st June are currently still planned to go ahead, however we are monitoring this daily and it may change as we continue to follow guidance by the Government. If you decide not to attend, we are happy to offer a credit note to be used against another one day workshop in the future. In the event that the workshop needs to be postponed, we will endeavour to plan a like for like workshop later in the year or into 2021. We will keep you updated on any developments.
We all need something to look forward to and so we are concentrating on listing as many of the planned 2021 tours as soon as possible, so that you have a good selection of destinations to choose from to transfer your credit towards.
Please know your money is safe (we are ABTOT bonded) and can be used for any tour in the future before 20 April 2022.
Make a new holiday booking with confidence and maximum flexibility
For new bookings made between now and 31 May 2020, clients may transfer bookings to the same or a new destination up until 60 days prior to departure, to an alternate date that departs before 31 December 2021. No amendment fees will be charged.
All bookings made between now and 31 May 2020 will also be 100% refundable if the new tour dates do not work for you. So you can book in confidence that you have complete flexibility to change your mind.
We are grateful for your support through this challenging time.
As this is a dynamic situation we do not intend to publish all the facts here - but rather to give you the direct links where you can read more about the situation to help inform yourselves from primary sources, rather than via mainstream media.
Practical advice and guidance can be found at the following links:
- The UK Government guidance and latest information on COVID-19 (https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public)
- Foreign and Commonwealth Office Travel Advice (https://www.gov.uk/foreign-travel-advice)
- World Health Organisation. They also publish daily reports here. (https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/)
In summary, we know that this can be a worrying time. Rest assured we will continuously monitor the situation as it develops. If in any doubt please get in touch.